The National Telecommunications Commission has ordered DITO Telecommunity, Globe Telecom and Smart Communications to explain why their mobile broadband service remained deficient in parts of Metro Manila. The regulator’s September revalidation foundno substantial improvementfrom first- and second-quarter validation results, according to reports citing the orders. The action is a show-cause process, not a final adjudication. It also does not announce a shutdown, price change or service launch. Each operator faces a daily penalty while the identified deficiencies remain unresolved, subject to the terms reported by the NTC.

The NTC set aP100,000 daily penalty for each operator, beginning September 25, 2026, and continuing until the deficiencies are fully rectified. The flagged areas differ by network. Globe was cited in Manila, Makati and Quezon City; DITO in San Juan, Pasay and Las Piñas; and Smart in Parañaque, Manila and Pasig. These locations describe the areas identified in the reported validation findings, not a claim that every customer in each city experienced the same result. The reports do not state that any network has been ordered to stop operating.

The regulator plansbiweekly retestingand will continue monitoring other areas of the National Capital Region. Smart said it had not received the order, while Globe disputed the NTC assessment and pointed to a latest Department of Information and Communications Technology report, according to GMA News. GMA also reported that DITO had not yet responded. Those responses are positions on the assessment, not proof that the cited deficiencies have been resolved. The available reports likewise do not establish a final outcome for any operator or a nationwide service finding.

The enforcement basis cited in the reports is Section 17(a) of Commonwealth Act No. 146, as amended by Republic Act No. 11659. The NTC’s process therefore combines a show-cause order, a continuing daily penalty and planned follow-up testing. For readers, the immediate development is regulatory monitoring of specified Metro Manila locations rather than a new consumer offer.Results remain tied to the NTC’s September revalidationand the reported operator responses; no later test result, final adjudication or service change is supplied in the source record used for this package.

Sources:Inquirer.net;GMA News;Manila Standard. Reporting window: September 26, 2026.